Order support
Include your order number.
It helps the team identify the products, delivery details, and current order status without asking you to repeat information.
Contact Cafecaps
Ask about an order, check machine compatibility, or discuss an OEM project. Include the relevant details so the Cafecaps team can answer directly.

Send an enquiry
For order support, include the order number. For product questions, include your machine model. For OEM projects, share the format, expected volume, market, and target timing if known.
Cafecaps
Order support
It helps the team identify the products, delivery details, and current order status without asking you to repeat information.
Compatibility help
Nespresso-compatible and Dolce Gusto-compatible capsules use different formats. A machine model name or clear photo makes guidance more reliable.
OEM enquiries
Capsule format, coffee type, quantity, preferred capsule colour, and timing are the most useful details for an OEM enquiry.