Answers about capsules, orders, and OEM.

Cafecaps makes Nespresso-compatible capsules and Dolce Gusto-compatible capsules. The two formats are different and are not interchangeable, so begin with the machine name shown on your machine.

The capsule body is an aluminium-free biopolymer made with more than 96% renewable raw material. It is designed to protect the coffee during storage and break down under suitable composting conditions after use.

Keep the capsules sealed in their original packaging in a cool, dry place away from direct sunlight, heat, and moisture.

Use the best-before information printed on the product packaging. Proper storage helps protect the coffee until that date.

Choose the capsule range made for your machine, add the products to your cart, and complete the delivery and payment details at checkout.

Cafecaps checks and prepares the order, then arranges messenger delivery within Bangkok using the delivery details supplied at checkout.

Contact Cafecaps with your order number, a short description of the issue, the affected product and quantity, and clear photographs when the parcel or product is damaged. Keep the products and original packaging until the request has been reviewed.

Cafecaps produces private label coffee in Nespresso-compatible and Dolce Gusto-compatible capsule formats, starting from 1,000 capsules.

Share the capsule format, coffee type, quantity, preferred capsule colour, and target timing. Cafecaps can then confirm the coffee requirement and production details.